BEGIN:VCALENDAR VERSION:2.0 PRODID:-//216.229.25.16//NONSGML kigkonsult.se iCalcreator 2.26.9// CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Home Builders Association of Lincoln X-WR-CALDESC:Lincoln\, Nebraska X-FROM-URL:https://hbal.org X-WR-TIMEZONE:America/Chicago BEGIN:VTIMEZONE TZID:America/Chicago X-LIC-LOCATION:America/Chicago BEGIN:STANDARD DTSTART:20231105T020000 TZOFFSETFROM:-0500 TZOFFSETTO:-0600 RDATE:20241103T020000 TZNAME:CST END:STANDARD BEGIN:DAYLIGHT DTSTART:20240310T020000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 RDATE:20250309T020000 TZNAME:CDT END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT UID:ai1ec-14416@hbal.org DTSTAMP:20240328T203745Z CATEGORIES;LANGUAGE=en-US:Education CONTACT:Home Builders Association of Lincoln\; 402-423-4225 DESCRIPTION:
This class valued at $200 is being offered to HBAL Members for just $50!!
\nIt is critical that any and all o rganizations with direct client contact have the tools they need to increa se positive customer interaction outcomes and keep complaints to a minimum . When staff is properly trained\, the environment in which they work impr oves and the threat of conflict\, violence and litigation is greatly reduc ed. Diffusing the Ticking Time Bomb benefits are not just limited to the w orkplace but extend to one’s personal life by having the necessary skills to deal with difficult situations that can arise off the job. By using thi s process\, you can learn how to positively influence the behavior of thos e around you.
\nWhat other HBAL members have shared about this class :
\nMonday\, November 13\, 2023 | 8:00
a.m. to 2:00 p.m.
\nHBAL OFFICE | 6100 S. 58th Stree
t\, Suite C
\nCost: $50 for HBAL Members or $125 for
Non-Members (includes lunch)
RSVP by email (info@hbal .org)\, phone (402-423-4225) or this form.
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